Perception and Satisfaction with Nursing Care Among Pregnant Women Attending Antenatal Clinic at a Teaching Hospital in South Western Nigeria
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Abstract
Perception and satisfaction of pregnant women with nursing care during antenatal care can help evaluate the quality of care offered and contribute to acceptance and continuity of care at the service centre. This study assessed the perception and satisfaction of antenatal care among pregnant women attending a Teaching Hospital in South Western Nigeria. This study employed a cross-sectional descriptive research design conducted in 2021 using a convenient sampling technique to select 160 pregnant women who were receiving care at an antenatal clinic who participated in the study. An adapted structured questionnaire was used to collect data from the respondents and the same analysed using descriptive and inferential statistical techniques. Findings showed that 52% of the respondents had a good perception of nursing care, and 50.6% were highly satisfied with the nursing care received. Location of the hospital (95.6%), recommendation from family and friends (90.6 %), availability of modern facility (86.3%) freedom to verbalise one's feelings (83.1%) were factors that influenced the respondents' satisfaction with nursing care. There was no significant association (x²=2.89, p=0.24) between the respondents' perception and satisfaction with nursing care. Also, there was no significant association between educational status and satisfaction with nursing care (x²=5.10, p=0.53). The study concluded that pregnant women had good perception and were satisfied with nursing care. The location of the hospital, availability of modern facilities, and freedom to verbalise one's feelings were imperative to how pregnant women perceive care. There is a need to improve the quality of antenatal care services to improve the satisfaction of pregnant women with nursing care during ante-natal care.
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